Case Studies
STATE / FEDERAL GOVERNMENTAL ENTITIES
![Ministry of Labor](https://government-performance.kpiinstitute.org/wp-content/uploads/2016/05/Ministry-of-Labor.jpg)
Sector: Labor
Staff: 5,000+
Functional area: Interdepartmental
Industry: Governmental
Country: Saudi Arabia
City: Riyadh
Develop the performance management capability in the organization through training;
Acknowledge best practices in managing performance to further improve the current KPI framework
Solution
Customized educational program: Certified KPI Professional
![Center for Government Performance - Ministry of Education Case study](https://government-performance.kpiinstitute.org/wp-content/uploads/2016/05/Center-for-Government-Performance-Ministry-of-Education-Case-study.jpg)
Sector: Labor
Staff: 10,000+
Functional area: Interdepartmental
Industry: Governmental
Country: Saudi Arabia
City: Riyadh
Increase current level of expertise of key staff in managing performance;
Gain practical experience on how to approach the implementation of an effective performance management system.
Solution
Extensive educational program customized for the governmental authorities: Certified KPI Professional and Practitioner.
![Ministry of Labor](https://government-performance.kpiinstitute.org/wp-content/uploads/2016/05/Ministry-of-Labor.jpg)
Sector: Finance
Staff: 100+
Functional area: Interdepartmental
Industry: Governmental
Country: Singapore
City: Singapore
Develop competencies in working with KPIs;
Create a relevant scorecard to track organizational strategy.
Solution
An educational program that will not only provide the know-how in performance measurement but also the opportunity to set in practice the knowledge and develop the performance measurement architecture under specialized guidance.
![Center for Government Performance - Federal Inland Revenue Service of Nigeria Case study](https://government-performance.kpiinstitute.org/wp-content/uploads/2016/05/Center-for-Government-Performance-Federal-Inland-Revenue-Service-of-Nigeria-Case-study.jpg)
Sector: Finance
Staff: 6,500+
Functional area: Interdepartmental
Industry: Governmental
Country: Nigeria
City: Abuja
Strategic alignment for timely delivery of expected outcomes;
Competencies in working with KPIs and other performance management tools.
Solution
A comprehensive set of skills and competencies to assist public servants, staff members and executives in working with KPIs and making the right KPI selection;
A coherent strategic plan that sets out clearly stated goals and objectives, while it ensures that the internal processes of the organization are efficiently and effectively managed to deliver expected results.
A portfolio of well-defined initiatives to reflect on strategy execution and results improvement.
![Center for Government Performance - Supreme Council of Health – Qatar Case study](https://government-performance.kpiinstitute.org/wp-content/uploads/2016/05/Center-for-Government-Performance-Supreme-Council-of-Health-–-Qatar-Case-study.jpg)
Sector: Healthcare
Staff: 500+
Functional area: Interdepartmental
Industry: Governmental
Country: Qatar
City: Doha
Use performance management systems to improve quality of healthcare service delivery
Assimilating the processes of KPI documentation and target setting.
Solution
Create awareness and develop competencies in working with KPIs to build a sound performance management framework.
![Center for Government Performance - Central Bank of Nigeria Case study](https://government-performance.kpiinstitute.org/wp-content/uploads/2016/05/Center-for-Government-Performance-Central-Bank-of-Nigeria-Case-study.jpg)
Sector: Finance
Staff: 6,900+
Functional area: Strategy
Industry: Governmental
Country: Nigeria
City: Abuja
Refine the current performance management system;
Adopt an active educational role in promoting performance measurement and improving practices among the other functional areas of the bank as well as in relationship to external stakeholders: Commercial Banks and Governmental agencies.
Solution
Customized certification program designed to develop a solid and efficient approach in working with KPIs and to offer the practical experience in applying best practices in improving organizational performance.
LOCAL GOVERNMENT ENTITIES
![Center for Government Performance - Abu Dhabi Retirement Pensions&Benefits Fund Case study](https://government-performance.kpiinstitute.org/wp-content/uploads/2016/05/Center-for-Government-Performance-Abu-Dhabi-Retirement-PensionsBenefits-Fund-Case-study.jpg)
Sector: Financial Services
Staff: 200+
Functional area: Interdepartmental
Industry: Governmental
Country: UAE
City: Abu Dhabi
Improve knowledge among key stakeholders on how to rigorously evaluate performance;
Bring an evaluation component to the employee performance management system.
Solution
Upskill key stakeholders on how to manage employee performance;
Provide internal communication tools.
![Center for Government Performance - Al-ELM Information Security Company Case study](https://government-performance.kpiinstitute.org/wp-content/uploads/2016/05/Center-for-Government-Performance-Al-ELM-Information-Security-Company-Case-study.jpg)
Sector: Financial Services
Staff: 500+
Functional area: Interdepartmental
Industry: Governmental
Country: Saudi Arabia
City: Riyadh
Set KPIs to enforce cooperation rather than competition;
Develop internal knowledge and skills to manage performance.
Solution
Key Performance Indicators Training Course
![Center for Government Performance - Al-ELM Information Security Company Case study](https://government-performance.kpiinstitute.org/wp-content/uploads/2016/05/Center-for-Government-Performance-Al-ELM-Information-Security-Company-Case-study.jpg)
Sector: Public
Staff: 500+
Functional area: Interdepartmental
Industry: Governmental
Country: Indonesia
City: Jakarta
Understanding advanced concepts on productivity;
Practical exercises on cascading objectives;
KPI applications and calculations.
Solution
Implement a reliable and objective employee performance management system.
![Center for Government Performance - Dubai Health Authority Case study](https://government-performance.kpiinstitute.org/wp-content/uploads/2016/05/Center-for-Government-Performance-Dubai-Health-Authority-Case-study.jpg)
Sector: Healthcare
Staff: 500+
Functional area: Interdepartmental
Industry: Governmental
Country: UAE
City: Dubai
Identify best practices to implement KPIs across the national healthcare system;
Raise awareness on the importance of building a performance oriented culture.
Solution
Raise awareness in regards to a sound performance management framework based on KPIs.